Policies/Other Information

TANGLEWOOD FARM POLICIES

MAKING A RESERVATION:
Reservations can be made online using our Tanglewood Farm B&B Availability page, or by emailing us at tanglewoodfarmbandb@yahoo.com or calling or texting (617) 680-6351.

We require a credit card to confirm and book your reservation. Full payment in advance is required at the time of booking for stays <7 nights. 50% deposit required for stays >7 nights, with remaining balance due 2-weeks prior to arrival.
After completing the reservation process, we will e-mail a reservation confirmation. Review this confirmation carefully and contact us immediately if you have questions or concerns.

CHECK-IN:
We are now doing SELF CHECK-IN.

Check In Time is anytime after 3:00. An update on your ETA is appreciated.
There is no formal office or front desk for checking in. Simply park in your suite's designated parking spot, and your door will be unlocked for your arrival. Keycodes and other pertinent information will be left for you inside your suite.

Check-out is 11:00 Monday – Sunday. Simply leave door unlocked and you are all set! A text that you are leaving is appreciated but not required.

CANCELLATIONS:
Please confirm your plans prior to making your reservation. We are a small B&B, and cancellations affect us significantly. We cannot be responsible for refunds due to late or canceled airline flights, family emergencies, threat of bad weather or other travel-related mishaps or changes in plans which may shorten your stay. While we do empathize, we must maintain our policy. When we reserve a room for you, we agree to turn away all other requests for the room you select and guarantee to hold it for the nights you reserved. We are unable to make exceptions to our cancellation policy.

Cancelation Policy:

Reservations canceled outside 14 days will receive a full refund, minus a $45 processing fee to cover credit card charges and processing fees
Reservations canceled inside 14 days will be charged for the full reservation
If we can re-book your room, a refund will be issued, minus a $45 processing fee
Any changes made to your reservation (room change, date change or early departure) falls within this cancellation policy
No-shows will be charged for the entire stay
There are no refunds for early departure
If you are booking your reservation inside that 15-day time frame, you have 24-hours after booking to cancel or change your reservation and receive a full refund.

A 30-day cancellation notice is required under specific circumstances. For the circumstances listed below a full refund of the deposit, minus a $45 processing fee, will be given with a minimum 30 day notice.

Any reservation that is for 15+ days

SMOKING:

Tanglewood Farm is a smoke-free environment. So much of our property is vulnerable to fire, including the barns, the pinestraw, the hay, etc. We appreciate your cooperation.

BREAKFAST:

Breakfast for up to two is served on Saturday and Sunday between 8:15-8:30. (We do not serve breakfast on weekdays but we do sell our farm fresh eggs and have numerous breakfast packages available for purchase. Inquire if interested).

A tray will be delivered to your room on Saturday and Sunday morning. Breakfast consists of a dish made from our farm fresh eggs (from our hens), homemade pastries, fruit and juice. Our menu is set by the Thursday before the weekend. We are not equipped to handle last minute dietary restraints and requests, so please let us know ahead of time (by Thursday) if you have any allergies. (also, we are not a restaurant so cannot accommodate very strict diets such as vegan, raw, etc.) If you have additional people in your party (more than 2) we charge $10/person for additional breakfast servings. Please let us know by Thursday if you wish to have additional people for breakfast.

Children: VERY IMPORTANT- PLEASE READ

We welcome children and they have so much fun on the farm. But PLEASE do not leave them unattended nor allow them to run around by the horses. Horses scare easily and are prone to injuring themselves (and their riders) if something startles them. .

If you would like to see the barn, Lindsay will show you the upper barn. The lower barn is rented out by a trainer and is a working barn, and therefore we ask our guests and residents to refrain from entering this barn.

If you or your children would like to meet some animals, Lindsay will introduce our horse Clifford, (and the bunnies and chickens too).

Please do not feed or pet the horses. You may give the chickens treats....they love blueberries, grapes, watermelon, frogs (gross!!!). The bunnies are super cute and love lettuce and carrots, but please do not pet them as they have mean sharp little teeth and they aren't afraid to use them!

PETS:

We allow dogs at Tanglewood Farm B&B with prior approval ONLY. If dogs must be left unattended, please keep them contained to non-carpeted areas and must not be left for an undue amount of time. Pets are not allowed on the furniture. Dogs must be on leash at all times when walking on the premises. NO EXCEPTIONS! Dogs must not harass chickens or horses. Please pick up after your dogs. There is a $50 non-refundable pet fee, per dog per stay and this fee must be paid prior to arrival. 2 dog limit! No cats please. Dog walking service is available. Please inquire.

HOUSE KEEPING:

While we do not offer daily house-keeping or maid service during your stay of less than a week, if you need anything, please do not hesitate to ask. More towels, paper products, soap, just ask! If you are staying longer than a 7-nights, we will touch base with you to do a change of linens, towels, etc.

SHORT TERM STABLING:

Bringing your horse? We do rent out stalls for short term B&B guests. Please check with us for availability, as we have very limited space for short term boarders (3 stalls max). Stalls are $40/night and include 2 bags of shavings. We require proof of Coggins and horses must be wormed.

Speed Limit on the Farm is a very SLOW 5MPH. This is for the safety of all involved...horses, free range chickens, barn cats, CHILDREN, and riders. Thank you for following this rule!